THE OBM STARTER COURSE
Learn how to start, structure, and run your OBM business.
A practical, systems-based Online Business Management Course for new and aspiring OBMs.

At some point, between all the YouTube videos and Google deep dives, the lightbulb went off:
“Wait...this is what I can do! ”
That realization hit and then the questions came fast:
– What tools do I even need to get started?
– What should my offers look like — and what do I charge?
– Where do I get that "expertise" level of comfort that everyone seems to have when I'm starting from "scratch"?
You’ve probably Googled, downloaded freebies, maybe even taken a course or two. But nothing gave you the full picture. Just more confusion in a prettier wrapper.
You don’t want fluff. You don’t want another four-figure course taught by someone who stopped doing the work years ago.
You want the how. You want a plan. You want structure.
That’s exactly what this course delivers: structure, strategy, and real steps to start operating like an OBM.
You don’t need 10 modules on “mindset.”
You need a way to structure your business, launch it, and find clients who value your brain.
Learn how to:
Structure Your Business
Launch Your
Services
Land and Keep
Clients
Structure Your
Business
Launch Your
Services
Land & Keep
Premium Clients
You don’t need 10 modules on “mindset.”
You need a way to structure your business, launch it, and find clients who value your brain.
Learn how to:
01 - Structure Your Business
02 - Launch Your Services
03 - Land and Keep Clients
INTRODUCING

This is a step-by-step course to build a business that feels like you and finally operates like an OBM.
Systems, support, and strategy included.
MODULE 1: FOUNDATION - STEP INTO THE OBM ROLE
Learn what an OBM really does, the skills that matter, and how to shift from managing tasks to managing operations.
MODULE 2: SETUP – BUILD YOUR OBM BACK OFFICE & OFFERS
Get your systems in order, build your offers, and set up the workflows that keep your business running behind the scenes.
MODULE 3:BUILD – ATTRACT, FIND & SIGN CLIENTS
Position yourself confidently, find aligned clients, and sign them using a system that doesn’t require burnout or endless posting.
MODULE 4: DELIVER – WORK WITH CLIENTS CONFIDENTLY
Deliver high-level work from day one. Learn to onboard, lead, and report like a true operations partner, not just a helper.
CAPSTONE: BUILD YOUR BUSINESS BLUEPRINT
Put it all together. Your final project is your full OBM business setup — ready to launch, manage, and scale.
NOTE:
All lessons are reviewed and updated regularly to reflect current tools, strategies, and industry standards you’ll always have access to the newest version of the course.
Corporate Professional Turned OBM

Background
Merike was working full-time in corporate while running an e-commerce side business. She knew she wanted to pivot into the OBM space and eventually build her own business, but she wasn’t sure where to start.
Challenge
She had the drive and work ethic but needed structure something that showed her how to actually build her backend, set up systems, and create offers that made sense for an OBM.
Result
Through the Starter Course, Merike built her OBM foundation from the ground up. The templates, clarity, and community gave her the confidence and systems she needed to grow a sustainable business and step into her new role.
In Her Words
"This course and community have helped me start and grow my OBM business with confidence and clarity. The templates and information shared are incredibly thorough, saving me a significant amount of time and providing a solid foundation to build upon. I didn’t expect to feel so supported by a community of like-minded OBMs, but I did. The connections and shared experiences have been just as valuable as the course content itself. If you’re thinking about joining, just know that you’ll get practical tools you can use immediately, along with the guidance and accountability to put them into action. I finally feel like I have the structure, tools, and community I need to step fully into my role as an OBM and grow my business sustainably."
MODULE 1: BUILD YOUR OBM BACK OFFICE
Set up the systems and workflows that keep your business running, before you ever land a client.
MODULE 2: CREATING AND PRICING YOUR OFFERS
Build your offer suite with clarity, so you know exactly what you’re selling and how to price it.
MODULE 3: ATTRACT, FIND & SIGN CLIENTS
Learn how to stand out, get visible, and confidently sign your first 1–3 clients (without needing a huge audience).
MODULE 4: HOW TO WORK WITH CLIENTS + FIND YOUR RETAINER RHYTHM
From day one, deliver high-level work onboarding, leading, and reporting like a true partner (not just a helper).


Get support from an OBM who's not only a coach but who's served 5, 6, and 7 Figure clients daily.
Imagine having everything you need with a quick download! No setup stress. Just plug in and go.


Access to optional add-on trainings tailored to specific OBM systems + tools
On average 5-15 minutes so you can "actually" complete the content.


Ditch the noise of social media - join Online Business Managers inside our community (this is for us, by us, boo)!
VA Turned Online Business Manager

Background
Tricia had been working as a VA and VA consultant for years, juggling multiple clients but feeling like something was missing. She had the skills and experience but no clear way to define what she actually did or what to call it.
Challenge
She didn’t know the OBM world existed until she saw one of Q’s videos. That’s when everything clicked. The work she’d been doing for years had a name and a real path forward. She just needed structure, strategy, and confidence to own it.
Result
Through the OBM Starter Course, Tricia found her lane. She gained the structure and clarity she needed to fully step into her identity as a Business Operations Consultant not just someone who “helps,” but someone who leads.
In Her Words
“This course and community helped me get clear on my identity as a business operations consultant and finally feel like all my skills had a home. I didn’t even know what an OBM was until I watched a video of Qwantel’s inside another membership. That’s when it clicked: the work I’d already been doing under other titles actually had a name. I wasn’t ‘just good at operations,’ I had a legit skillset that could be packaged and positioned properly. That’s when I knew I had to join the OBM Starter Course and Community..."
“... I wasn’t stuck or unsure going in, I was excited. It felt like I had finally found my lane. I knew I had the skills. I just needed the structure.
And as a structure girlie? Let me tell you: Q delivered. The way Q breaks everything down from the steps, the frameworks, the templates, the strategy behind it all, made me feel like I was walking out of OBM school, not just an online course. She doesn’t just dump resources on you; she teaches you how to think like an OBM. And she does it with heart, clarity, and a lot of real REAL talk.
The most helpful part? Honestly, Q herself. Hearing directly from someone who’s been in the trenches for 5+ years, who’s sharing her own lessons, wins, and mistakes… that’s not something you get from Google or templates alone. And as a Black woman, a mother, a human, I just see her. I relate to her. She shows up for her students. You can feel that she actually cares about your growth and not just your payment.
Since joining, I’ve gotten clear on who I want to serve, how I want to market myself, and what kind of work I want to do long-term. I’ve finally been able to consolidate all my business management skills and confidently own the title of business operations consultant. That clarity alone made this worth it. If you’re on the fence: just join. You won’t regret it. The support, the templates, the structure, the strategy, this course gives you all of it. And it gives you confidence in your skillset. I didn’t expect to find my calling through a course. But I did.”
This is not another Facebook group where you turn into just another number. I know my members by name.
This is your new go-to space to learn, get support, and grow alongside other Online Business Managers.
Here's What's Included:
⟶ Course & Community in one place
⟶ Facebook-style activity feed (minus the noise)
⟶ Group Q&A Calls & coffee chats
⟶ Replay hub with all Q&A replays + bonus trainings
⟶ High-touch support (I’m in here weekly)
⟶ Access to all public workshops hosted inside the community



Get support from an OBM who's not only a coach but who's served 5, 6, and 7 Figure clients daily.

Imagine having everything you need with a quick download! No setup stress. Just plug in and go.

Access to optional trainings tailored to specific OBM skillsets.

On average 5-15 minutes so you can "actually" complete the content.

Ditch the noise of social media - join Online Business Managers inside our community (this is for us, by us, boo)!

This is not another Facebook group where you turn into just another number. I know my members by name.
This is your new go-to space to learn, get support, and grow alongside other Online Business Managers.
Here's What's Included:
⟶ Course & Community in one place
⟶ Facebook-style activity feed (minus the noise)
⟶ Group Q&A Calls & coffee chats
⟶ Replay hub + access to bonus trainings
⟶ High-touch support (I’m in here weekly)
⟶ Free access to all public workshops hosted inside the community
ONE TIME PAYMENT
Perfect if you’re building your foundation.
COURSE CORE CURRICULUM
The OBM Starter Course w/4 Modules
Implementation Tracker to watch, plan and build instantly.
COMMUNITY & DIRECTORY ACCESS
Exclusive OBM Community
Q&A Live Group Calls
Trainings + Replays
Feedback Loops
Access to Find Your OBM Directory
OBM STARTER KIT
Inquiry to Off-boarding Workflow Kits
Service Suite Builder + Pricing Calculator
BusinessOS Template
Discovery Call Scripts + Booking Workflows
30-60-90 Day Planning Strategy
OBM Task Template (for both you and your clients)
20% off Contract Templates
Everything you need to confidently set up, streamline, and operate like an OBM—not just call yourself one.
ONE TIME PAYMENT
Perfect if you want the full setup and strategy mapped for you.
COURSE CORE CURRICULUM
The OBM Starter Course w/4 Modules
Implementation Tracker to watch, plan and build instantly.
COMMUNITY & DIRECTORY ACCESS
Exclusive OBM Community
Q&A Live Group Calls
Trainings + Replays
Feedback Loops
Access to Find Your OBM Directory
OBM STARTER KIT
Inquiry to Off-boarding Workflow Kits
Service Suite Builder + Pricing Calculator
BusinessOS Template
Discovery Call Scripts + Booking Workflows
30-60-90 Day Planning Strategy
OBM Task Template (for both you and your clients)
20% off Contract Templates
Everything you need to confidently set up, streamline, and operate like an OBM—not just call yourself one.
PLUS:
Access to all Skillset Classes (no a la carte). Click here to see the classes.
Access to All Future Mini-Workshops (live & replays)
(1) 90 minute 1:1 Coaching w/custom Strategy Plan w/Qwantel
Exclusive Bonus: OBM Launch Kit (Installation) → Your complete backend installed and setup in days, not months (via High Level). View the Template Kits.
Corporate Professional Turned OBM

Background
Gilda came from a corporate background and wanted to use her experience to step into the OBM role. She first discovered Q on YouTube and instantly connected with how practical and down-to-earth her videos were.
Challenge
She knew she wanted to build an OBM business but didn’t know where to start what tools to use, how to package her services, or how to attract the right clients.
Result
After taking the OBM Starter Course, Gilda walked away with clarity, tools, and confidence. She knew her tech stack, how to build her offer suite, and exactly how to attract and onboard clients like a pro.
In Her Words
“I first came across Qwantel on YouTube, and her videos quickly became one of my go-to resources. They were always so practical and easy to follow, which is why I decided to take the next step and join her OBM Starter Course. The investment was minimal compared to the value I received. I walked away knowing the ideal tech stack, how to build an offer suite, and exactly how to attract, onboard, and work with clients. The course also came with super helpful resources which made it even easier to put things into action. I love the Q&A sessions both live and recorded. Qwantel’s industry experience and advice are invaluable. If you’re thinking about joining, do it. You won’t regret it. This course gives you the foundations and the confidence to move forward as an OBM.”
Corporate Professional Turned OBM

Background
Shey came from a corporate operations background and was ready to shift her skills into the online business space. She wanted to move beyond structure and process management and start building something of her own.
Challenge
Even with years of professional experience, stepping into the OBM world felt new. She wanted guidance on how to position her skills for this role, understand how the pieces fit together, and gain confidence through hands-on learning and feedback.
Result
Through the OBM Starter Course and community, Shey has built the foundation for her OBM business, learning how to translate her corporate experience into online business systems. She’s attended live calls, implemented feedback, and gained clarity on how to structure her services and client journey.
In Her Words
“I came in unsure how my corporate background would translate online, but after going through the course and showing up for the calls, it clicked. I understand the systems, the role, and the mindset behind being an OBM. The feedback and support gave me confidence that I’m on the right path — I’m not just learning; I’m applying it.”
Former Pinterest Consultant & Corporate Professional
Pivoting into OBM

Background
Brittany was an experienced Pinterest consultant and long-time entrepreneur ready for a change. While still in corporate, she wanted to build something of her own, something that matched her skills in strategy and systems.
Challenge
She had a general sense of what an OBM did, but not the full picture. Even after taking another OBM program, she still didn’t understand what the role looked like in action or how to apply it inside real businesses.
Result
After going through the Starter Course, Brittany finally understood what it actually means to operate like an OBM. She walked away with clarity, systems, and the confidence to build her business the right way from day one.
In Her Words
“This course and community gave me the knowledge I needed to finally understand what being an OBM actually looks like. I had a general idea of what an OBM did, but I didn’t know the details or how to actually implement the work—despite taking another OBM course. I walked away with a solid understanding of systems, workflows, and the backend of OBM businesses. It’s exactly what I needed to start my business with confidence. If you’re thinking about taking the Starter Course—honestly, just go for it. Qwantel is passionate about preparing OBMs for an elite level at an affordable price. You’ll walk away feeling confident in what you can offer your clients.”
Former VA Turned OBM While Managing Corporate Role

Background
Jennifer is balancing a full-time corporate role with her VA business on the side. She knew she wanted to elevate into the OBM space but didn’t want another surface-level program that just gave templates without real support.
Challenge
She’d tried other programs that promised transformation but lacked depth and community. She wanted something that gave her strategy, accountability, and real-time access to the instructor.
Result
Inside the OBM Starter Course, Jennifer found both structure and mentorship. The pacing, Q&A sessions, and live feedback made it feel more like an apprenticeship than an online course.
In Her Words
“The OBM Starter Course and the Back Office Blueprint community curated by Qwantel is by far one of the best OBM programs out there. The lessons are released at a perfect pace it allows us to actually do the work while staying engaged. But the Q&A sessions take it to another level. We’re able to talk through real questions live, learn from others who may be ahead or behind, and share our own insights.
The feedback loop is also incredible, we don’t have to wait for the next call to get our questions answered. Most importantly, Qwantel just gets it. She knows the OBM life through and through. If something comes up, she always has the framework, the template, or the system ready to help us fix it. I’m truly grateful for this program, it made the OBM life feel easier, more organized, and so much more attainable.”

MEET YOUR INSTRUCTOR
Before I was coaching OBMs, I was the OBM. The one building systems, leading teams, and keeping high-growth businesses from falling apart behind the scenes.
And I still am.
I still serve clients as an OBM. I still map workflows, audit tech, lead operations, work heavily with sales teams and solve messy backend problems most people run from.
I know what it's like to start from scratch. I didn’t start with funding or followers — I started with skills. And that’s the part you can’t buy.
Now, I teach other OBMs how to do the same, without burning out, undercharging, or getting stuck in VA-ville.
If you’ve got the brain for business, the heart for systems, and the skills to lead...I’ll show you how to structure the kind of OBM business that actually lasts.
In OBM + Sales Ops Leadership
Clients served across 5, 6 & 7-Figure Businesses
Tool Certified (Airtable, HubSpot, Asana, GHL )
Yes. The OBM Starter Course walks you through everything in order — from setting up your business to signing and managing your first client. It’s not motivational fluff or a general overview; it’s a practical roadmap built for action. Every lesson includes a clear goal, a checklist, and templates so you always know what to do next.
The curriculum is reviewed and refreshed regularly to stay aligned with the latest tools, workflows, and best practices in operations and online business management. You’ll always get access to the newest version of any lesson you’ve purchased — no extra fees, no re-enrollment.
You’re getting plug-and-play templates, tech tutorials, and a roadmap so you’re not just learning—you’re building as you go.
It’s fully self-paced. You can move through it in a weekend or take your time across 30–60 days. The roadmap helps you track where you are.
Nope. You’ll get tutorials for tools like HighLevel, Airtable, Notion, and Dubsado—even if you’ve never used them before.
Yes. The course was designed for beginners and career-transitioning professionals. You bring the skill—I’ll help you structure it.
As much as you want. Think of this like any premium website template—you can change colors, fonts, layouts, images, copy, and workflows. The systems and automations are set up for you, but you can edit them anytime to match your business.
Absolutely. The curriculum is designed around how OBMs work today — not five years ago. You’ll learn how to use AI to streamline tasks like SOP writing and reporting, how to structure client projects in Asana, and how to integrate CRM systems like HubSpot or HighLevel into your workflow. The lessons evolve as tools evolve, so you’re learning what’s relevant right now.
This course focuses on what to include in your systems and how to think about them strategically — not on button-by-button tutorials. I take a systems-agnostic approach because every OBM (and client) uses different tools.
Inside the course, you’ll learn what your business and client operations need to run efficiently and the best practices behind modern systems. When you’re ready to go deeper into implementation (like setting up Asana, Airtable, or HighLevel), that’s what my Skillset Classes are for.
Yes. There’s an entire module on marketing, sales, positioning, and how to confidently close.
Yep - this specific course has built in feedback an gives you a 1:1 coaching experience while taking the course for up to 12 weeks. After the 12 weeks, you'll have access to the Back Office Blueprint community—a private resource and support space for asking questions, sharing wins, and building alongside other OBMs.
Yes, when you complete this program you will receive your certification of completion (which you can add to your LinkedIn profile, AND you are added to the findyourobm.com directory.
You’ll have access for the lifetime of the course. That means as long as the OBM Starter Course exists and is being hosted, you’ll be able to log in anytime and revisit your lessons, templates, and resources.
Yes. When you complete the course, you’ll receive a Certificate of Completion and a LinkedIn Certification Badge to showcase on your profile. It signals that you’ve completed foundational OBM training and know how to structure, systemize, and manage operations confidently.

The digital ops shop for Online Business Managers — built to help you launch faster, manage smarter, and lead with clarity.
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